I have a paper regarding IT enabled Customer Support & Collaboration. This is about Nokia and written by an employee of Nokia.
http://books.google.com/books?id=HgqVQHpua4IC&pg=PA249&ots=vQZWyxdND1&dq=Customer+Support+and+Collaboration&sig=UIG_arAzJ3b8nYkdVbPGA8V393Y
No comments:
Post a Comment