Friday, October 22, 2010

Customer Satisfaction

Marketing is the delivery of customer satisfaction at a profit. People have almost unlimited wants but limited resources. Thus, they want to choose products that provide the most value and satisfaction for their money. However, to satisfy customer is not easy at all. I would like to share this following funny advertising video clip. It is not only a creative idea of advertising but also a lesson for us to keep in mind the notion of “putting the customer at the top of the organizational chart.” (Even our customer is ... a panda :))

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