Wednesday, November 21, 2007

Word of mouth Marketing

Hallo class,

since personal recommendations in the case of BMW films was so high, I decided to look into word of mouth marketing and found a nice report on Forrester. This can be especially important when designing a website and adding features that allow for recommendations such as tell-a-friend. Check it out:

http://www.forrester.com/Research/Document/0,7211,36916,00.html

Manuel