Hi all,
While being busy with own research (Niigata project), sometimes good to see others report. Here I’ve seen interesting article, named The development of an e-travel service quality scale by Chaang-Iuan Ho and Yi-Ling Lee, from ScienceDirect.
The pdf link :
http://www.sciencedirect.com/science?_ob=MImg&_imagekey=B6V9R-4N3P4YN-1-1&_cdi=5905&_user=1088630&_orig=search&_coverDate=12%2F31%2F2007&_sk=999719993&view=c&wchp=dGLbVlb-zSkWW&md5=27adc67369781872b1e54a86365dbc64&ie=/sdarticle.pdf

Buya