I found an interesting European report that discusses the impact of ICT-based services in the tourism sector, including ICT's impact on the way tourism products and services are marketed. Coincidentally, I believe this will also be very helpful for our project on the Niigata Prefecture Tourism website. The report title and link is as follows:
Managing the impact and the use of "Information and Communication Technologies based services" in the tourism sector, June 2001
http://ec.europa.eu/enterprise/services/tourism/doc/working_groups/finalreporte_june2001_en.pdf
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